Transferring keepership when the previous keeper has passed away

If the person listed as the current registered keeper of a pet has sadly passed away, their microchip record will need to be updated to reflect the new legal keeper. This often happens in a scenario where a new keeper has inherited the pet.

This ensures the pet’s details remain accurate and that you stay compliant with UK microchipping laws.

1. Add the pet to your account

   • Log in (or create an account) and go to Add Pet.

   • Enter the microchip number to trigger our online Transfer of Keepership process.

   • In the notes section, let us know the previous keeper has passed away.

2. Email us the supporting information (this helps speed things up)

   • A copy of the death certificate (if available)

   • Proof that you are now the legal keeper (e.g., will, transfer letter, adoption paperwork, vet records)

   • The pet’s microchip number and name

3. We will be in touch

   • Once we’ve received your request and supporting documents, we’ll contact you to finalise the transfer.

The standard £10 one-off admin fee applies once we have confirmed the transfer.
This covers full Pet Database lifetime membership for all pets you own, with no monthly or annual charges.

• Keeps records accurate for vets, wardens, and rescues in case your pet goes missing

• Legal compliance - in the UK, dogs (and cats in England) must be registered with correct keeper details on a DEFRA-compliant database

• Peace of mind - ensures you can be contacted instantly if your pet is found

💡 Tip: If you have more than one pet that belonged to the previous keeper, add them all to your account at the same time so we can process the transfers together.